The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Dinners!
“The dinner offered an impressive variety of fresh vegetables, meats, and desserts, making it a culinary delight that exceeded our expectations.” view full review
Inviting Pool Area
“The large swimming pool was a highlight of our stay, providing the perfect place to relax and unwind with ample sunbeds available.” view full review
Spacious Comfort
“Our room was surprisingly spacious with plenty of wardrobes, making it ideal for those staying longer and needing extra storage.” view full review
Beautiful Ambiance
“The hotel grounds felt like a botanical paradise, adorned with lush plants and trees that created a tranquil and inviting atmosphere.” view full review
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Lift
Currency exchange
Sports & Fitness
Mini golf
Services
Shuttle service
Room service
Laundry
Dry cleaning
Dining
Breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast
Business
Business centre
Children
Children's pool
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Entertainment
Room features
Air conditioning
In-room safe
Mini-bar
Balcony
Media
Flat-screen TV
Telephone
Show more
Location
Carretera De Las Arenas S/N, Puerto De La Cruz, Es,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
Map view
street view
Carretera De Las Arenas S/N, Puerto De La Cruz, Es,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
City landmarks
Zoo
Loro Park
2.1
km
Castle
Castillo de San Felipe
1.2
km
Square
Plaza Charco
1.3
km
Park
Parque Taoro
610 m
Garden
Botanical Garden
2.1
km
Church
Church of Our Lady of the Rock of France
1.4
km
Beach
Ermita de San Telmo
1.5
km
Av. de Cristobal Colón
Lake Martianez
2.1
km
Av. de Cristobal Colón
Costa Martianez
2.1
km
Plaza de La Iglesia
Agustin de Betancourt y Molina Statue
1.0
km
Museum
Museo Arqueologico
1.1
km
Museum
Museo del Pescador
1.2
km
22 puerto de la cruz tenerife santa de tenerife
Puerto de la Cruz Casino
2.0
km
Church
San Juan Church
1.0
km
Calle El Lomo
Puerto Street Art
1.1
km
Casa de La Aduana 1a Calle Lonjas S/N.
Museum of Contemporary Art Eduardo Westerdahl
1.2
km
Risco Bello
Jardin Aquatico
1.7
km
La Paz
San Amaro
1.3
km
Garden
Jardin de Orquideas de Sitio Litre
1.1
km
Beach
Playa del Muelle
1.3
km
Camino Cruz de Las Cebollas 62 Cerrado Permanentemente
PuebloChico
2.4
km
Mall
Las Piramides de Martianez
1.1
km
38400 Puerto de la Cruz
Taoro Garden
640 m
Calle de San Telmo
Playa de San Telmo
1.6
km
Park
Sitio Litre Garden
1.2
km
38400 Puerto de la Cruz
Playa Del Bollullo
1.7
km
Nearby
Church
All Saints Church
420 m
Calle de Suiza
Sortija Park
420 m
38400 Puerto de la Cruz
Hornos de Cal Puerto de la Cruz
420 m
Park
Carretera Taoro
420 m
Restaurants
Cafeteria Puerto Palace
240 m
Dr. Celestino Cobiella Zaera N. 2
Restaurante Ruen Thai
320 m
Calle Dr. Celestino Cobiella Zaera Hotel Puerto Palace
Tinguaro
680 m
Parque Taoro 28 Hotel Tigaiga
Tasca Mantuana
680 m
Camino San Antonio 30
Terraza Taoro
1.1
km
Carretera del Taoro N 9
Cayaya restaurant
1.1
km
Right by the small harbour and beach ,just before Charo Square
El Rey de las Tortillas
1.2
km
Carretera Botanico 14
Poco Loco
1.3
km
Camino San Antonio 30
Tasca El Olivo
1.1
km
1 Calle de Iriarte
Indian Express
1.3
km
Calle Esquivel 18
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Spacious rooms
Professional staff
Limited dining options
Challenging hill for those with mobility issues
7.2/10
Very good
Rooms
8.0
Location
6.7
Service
7.7
Dining
7.7
Guest reviews
7.2/10
based on 9 reviews
3.5/5
based on 1332 reviews
6.9
6.9/10 based on 946 reviews
#42 of 84 hotels in Puerto de la Cruz based on Tripadvisor
Margaret
United Kingdom,
May
2024
7.6/10
The hotel had disappointing small rooms with lots of traffic noise, tired decor, and a view of a wall from the terrace. However, the newer, larger rooms next to the swimming pool were a vast improvement. Hopefully, the closed terrace is only seasonal.
Rooms
8.0
The newer, larger rooms next to the swimming pool were a vast improvement.
Service
7.0
The service was a mix of abruptness and friendliness. While some staff were unhelpful, others were friendly and quick to fix issues.
Location
6.0
The location was not ideal, being a bit far from the city center. However, easy access to pizzerias and standard spots in Tenerife was a plus.
Dining
9.0
The dining experience was interesting with a wide choice of hot and cold food, fruit juices, fresh fruit, and bread. Special kudos to the kitchen chefs.
Facilities
8.0
The pool area was enjoyable with good amenities like quizzes and proximity to the restaurant.
Jordan
United Kingdom,
September
2023
7.6/10
The hotel offers a lovely front balcony overlooking the swimming pool and a garden area at the rear, though accessibility with a small child and buggy can be challenging. The service provided by the staff was friendly overall, although there were instances of grumpiness. The location, while surrounded by beautiful grounds, may pose difficulties for those with walking issues due to the hill. The dining experience was pleasant with a nice variety of choices. The facilities were adequate for a comfortable stay.
Rooms
8.0
The room with a balcony view of the pool and garden was delightful, though not the most convenient with a small child and a buggy.
Service
7.0
The staff made an effort to assist us and engage with guests, although some lapses in friendliness were observed.
Location
7.0
The hotel is set in a picturesque location, but the uphill terrain might be challenging for those with mobility issues.
Dining
8.0
The dining area was clean and pleasant with a nice selection, but more variety over an extended stay would be appreciated.
Facilities
8.0
The facilities provided were satisfactory for a comfortable stay.
Paul
United Kingdom,
May
2023
7.6/10
The hotel is a comfortable stay with spacious rooms and great service. The location is convenient with lovely gardens, but dining options may be limited. The facilities are well-maintained, offering a good value for money.
Rooms
8.0
The rooms are large and have almost everything you need. The double bed and large wardrobe provide ample space. The room includes furniture, a TV, fridge, and a large bathroom with a bath.
Service
9.0
The staff is totally professional and works hard to make guests feel welcome and happy. They provide various services like room service, car hire, dry cleaning, housekeeping, laundry, and tours/ticket assistance.
Location
7.0
The hotel is located in Puerto de La Cruz with a self-service washer and dryer in the room. The property offers plenty of sunbeds and beautiful gardens. While the hill may pose a challenge for those with walking difficulties, cabs are readily available. A lovely park nearby leads to the seafront and shops.
Dining
6.0
The dining experience may lack variety, making it hard to eat the same meal for several days. However, the homemade pastries are a standout feature of the dining options.
Facilities
8.0
The facilities at the hotel are diverse, offering amenities like a swimming pool, poolside bar, and well-kept gardens. Demonstrations of making Aloe Vera cream and local food delicacies add to the experience.